Privacy Policy

Lotus Gold Merchants Ltd respects the confidentiality of our customers and takes its obligations under privacy law seriously. The appropriate measures have been taken to ensure that your personal information is respected and kept confidential. The personal information collected from you on this website is used solely in relation to your transactions with Lotus Gold Merchants Ltd.

By using our website, you consent to the collection and storage of your information for the following purposes:

  • To personalise your shopping experiences, and to allow us to provide a website that caters to our customer's interests;
  • To allow us to track your current and previous order history;
  • To provide you with the option to receive monthly newsletters and to tailor these newsletters to your interests. If you do not wish to receive any marketing or promotional material in relation to our services or products, please let us know by emailing

Lotus Gold is the owner of the information submitted and stored on this website. We will not disclose any of your information to any third parties. We will only use this information in accordance with this statement. Any other use or disclosure we make of personal information will only be as required by law or as permitted by the Privacy Act 1993 or by this Privacy Policy or otherwise with your consent. You can request access to your personal information that we hold about you by contacting us via our website.

We do not store your credit card details. From the payment option, you are directed to our secure payment service providers website through which the payments are processed.

We may utilise "cookies" which enable us to monitor traffic patterns of our site and to serve you more efficiently if you revisit the site. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

We may gather your IP address as part of our business activities and to assist with any operational difficulties or support issues with our services. This information does not identify you personally.

If our privacy policy changes we will notify you at your contact email address. This Privacy Policy is governed by the laws in force in New Zealand. You agree to submit to the exclusive jurisdiction of the courts of New Zealand. By using this web site you are agreeing to the terms of this Privacy Policy.